Frequently Asked Questions
What is your minimum order?
Custom kits start from 1 full team kit. Custom footballs start from 50 pieces. Single or non-custom balls are available from 1 piece; you pay the courier cost.
How long does an order take?
Our total lead time is 7 working days. We confirm the exact date with your quote.
How do I get a price?
Send a quote request or message us on WhatsApp. We reply within 24 hours.
Can I get a sample first?
Yes. We make a sample for you to approve before bulk production. Single samples are sent by courier at cost.
What artwork files do you need?
Send your logo or design as PNG, JPG, PDF or AI. No file? Send a sketch or photo and our designers will prepare a free mockup.
Is the mockup free?
Yes. We send a digital mockup at no cost before making your sample.
Which printing methods do you use?
Sublimation, screen print, embroidery and heat transfer for kits. Custom panels, colours and logos for balls.
Can you make products under my brand?
Yes. We offer private label with your tags and packaging.
Do you ship to my country?
We ship to Africa, the USA and Europe by DHL and FedEx courier. We have offices in Lusaka, Zambia and Nairobi, Kenya.
What are your payment terms?
We accept bank transfer, LC (letter of credit) and Western Union. Card payments (Visa, Mastercard, American Express) are available for small orders.
Who pays customs duty?
For air and courier shipments, the client pays import duty and taxes. For sea shipments, duties are already included in the price. We handle customs clearance on your behalf, and you pay any receipted duties and expenses.
Which football should I buy?
Thermo-bonded for premium match balls, hand-stitched for a classic mid-price ball, machine-stitched for the lowest price. See the comparison.
Which ball sizes do you make?
Sizes 3, 4 and 5.
Which kit sizes do you make?
Men, women and youth, in any size range. Send your own size chart with your order, or choose from our standard sizes.