Who we are
Star Kick Sports (“we,” “us,” or “our”) operates www.starkicksports.com (the “Site”). By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect information that helps us process your orders, improve our services, and communicate with you effectively.
Information You Provide Directly
- Contact details: Name, email address, phone number
- Shipping & billing address
- Order details: Products ordered, customization preferences (team name, logo, colors, sizes)
- Payment information: Processed securely through third-party payment providers (we do not store full card details)
- Communications: Messages sent via our contact form, WhatsApp, or email
Information Collected Automatically
- IP address and approximate location
- Browser type and device information
- Pages visited, time on site, and referring URLs
- Cookies and similar tracking data (see Section 4)
2. How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders (custom kits, footballs, team gear)
- Send order confirmations, shipping updates, and customer support responses
- Handle custom design requests and bulk order quotes
- Improve our website experience and product offerings
- Display relevant advertisements via Google Ads
- Comply with legal obligations
- Prevent fraud and protect site security
We will not use your personal data for purposes beyond what is described here without first obtaining your consent.
3. Google Ads & Advertising
We use Google Ads to promote Star Kick Sports products to users in the United States and Canada. As part of this service:
- Google may use cookies and device identifiers to show you our ads on Google Search, YouTube, and partner websites based on your browsing behaviour and interests.
- We may use Google Remarketing to show ads to visitors who have previously visited our Site.
- Google may collect data about your interactions with our ads, such as clicks and conversions.
- We may use Google Analytics to understand how visitors use our Site.
You can opt out of personalised Google advertising at any time by visiting adssettings.google.com or by using the Network Advertising Initiative opt-out page.
For more information on how Google uses data when you visit our site, visit: policies.google.com/technologies/partner-sites.
4. Cookies & Tracking Technologies
Our Site uses cookies — small text files stored on your device — to improve your experience and support advertising.
Types of Cookies We Use
- Essential Cookies: Required for the website and shopping cart to function correctly.
- Analytics Cookies: Used via Google Analytics to track traffic and usage patterns (anonymised).
- Advertising Cookies: Used by Google Ads for remarketing and ad personalisation.
- Preference Cookies: Remember your settings and selections on the Site.
Managing Cookies
You can control or disable cookies through your browser settings. Note that disabling essential cookies may affect your ability to place orders. For more details, visit allaboutcookies.org.
5. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share data only in the following limited circumstances:
- Service Providers: Shipping carriers, payment processors, and IT/platform providers who help us operate the business (these parties are bound by confidentiality agreements).
- Google: For advertising and analytics purposes as described in Section 3.
- Legal Requirements: When required by law, court order, or to protect the rights, property, or safety of Star Kick Sports, our customers, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
6. Data Security
We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, loss, or misuse.
- Our website uses SSL/TLS encryption (HTTPS) to secure data in transit.
- Payment transactions are processed through secure, PCI-compliant third-party payment gateways.
- Access to personal data is restricted to authorised personnel only.
No method of electronic transmission or storage is 100% secure. If you believe your data has been compromised, please contact us immediately.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal data:
For US Residents (including California – CCPA)
- Right to know what personal data we collect and how we use it
- Right to request deletion of your personal data
- Right to opt out of the sale of personal information (we do not sell data)
- Right to non-discrimination for exercising your privacy rights
For Canadian Residents (PIPEDA)
- Right to access your personal data held by us
- Right to correct inaccurate information
- Right to withdraw consent for data collection (where applicable)
- Right to file a complaint with the Office of the Privacy Commissioner of Canada
To exercise any of these rights, please contact us using the details in Section 11. We will respond within 30 days.
8. International Data Transfers
Star Kick Sports is based in Pakistan and operates globally. When you submit information through our Site, your data may be transferred to and processed in Pakistan or other countries where our service providers operate.
By using our Site and providing your information, you consent to this transfer. We take steps to ensure your data is handled securely and in accordance with this Privacy Policy regardless of where it is processed.
9. Children’s Privacy
Our Site is not directed to children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the “Last Updated” date at the top of this page.
We encourage you to review this page periodically. Continued use of our Site after any changes constitutes your acceptance of the updated policy.
11. Contact Us
Star Kick Sports
📧 Email: info@starkicksports.com
📧 Export inquiries: export@starkicksports.com
📞 Phone / WhatsApp: +92 309 3060948
🌐 Website: www.starkicksports.com
📍 Headquarters: Lahore, Pakistan
